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Freshworks Technologies
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FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

freshdesk.com

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Tamil Nadu ›

Computer Related Services ›

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

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Updated: 17 Jun 2026

Freshworks Technologies Private Limited is a global software company specializing in customer engagement and business communication solutions. It provides a suite of integrated products including helpdesk software, CRM, and marketing automation tools, enabling organizations to enhance customer relationships and streamline operations across various industries.

Freshworks Technologies Private Limited, is an unlisted private company incorporated on 16 December, 2010. It is classified as a private limited company and is located in , Tamil Nadu. It's authorized share capital is INR 5.24 cr and the total paid-up capital is INR 2.10 cr.

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Industry and products

Computer Related Services

sales customer relationship management, information technology service management, and call center software solution, customer support

Company size

Auth Capital

₹ 5.2 Cr

Paidup Capital

₹ 2.1 Cr

Revenue

₹ 2250-2500 cr

Key Metrics

** All rupee values in INR crores. Based on March 2025 numbers.

Total Revenue

11.29%

₹ 2,361.9

EBITDA

10.43%

₹ 388.6

Net Profit

20.7%

₹ 247.0

Networth

27.26%

₹ 1,161.6

Borrowings

₹ -

Assets

22.44%

₹ 1,792.6

Gross Margin

100.0 %

Operating Margin

0.07

16.8 %

Net Profit Margin

0.82

10.5 %

Return on Equity

-1.16

21.3 %

ROCE

-2.83

22.1 %

Debt to Equity

0.0

Sales

Mar 2025

Net worth

Mar 2025

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Locations

India (5)

State	Type	Address

Locations on Map

People

Designation	Name	DIN/PAN	Tenure
Director	Pamela Anne Sergeeff	06814381	4 years
Director	Goutham Sundaresan Venkataramanan	10283695	3 years

Financial Highlights

** All numbers in INR crores

	Mar 2021	Mar 2022	Mar 2023	Mar 2024	Mar 2025
Sales	805.8	1,856.0	2,161.8	2,110.1	2,320.0
Operating profit	170.3	297.9	361.4	351.9	388.6
Net profit	76.4	169.9	220.3	204.7	247.0
Gross margin	100.0	100.0	100.0	100.0	100.0
Operating margin	21.1	16.1	16.7	16.7	16.8
Net margin	9.4	9.1	10.2	9.6	10.5
Networth	317.9	486.6	698.8	912.8	1,161.6
Borrowings	-	-	-	-	-
Assets	605.9	1,453.1	1,265.4	1,464.1	1,792.6
Debt to equity	0.0	0.0	0.0	0.0	0.0
Current ratio	5.0	1.7	4.2	5.2	5.5
ROE	24.0	34.9	31.5	22.4	21.3
Days payable	-	-	-	-	-
WC days	123.0	94.0	125.0	161.0	181.0

Margins

Gross margin

Operating margin

Net margin

Balance Sheet

Standalone

Consolidated

₹

** All numbers in INR crores

	Mar 2021	Mar 2022	Mar 2023	Mar 2024	Mar 2025
Equity Capital	2.1	2.1	2.1	2.1	2.1
Reserves	315.8	484.5	696.7	910.7	1,159.5
Borrowings +	-	-	-	-	-
Long term borrowings	-	-	-	-	-
Short term borrowings	-	-	-	-	-
Trade payables +	6.1	15.9	14.7	15.9	12.6
Days payable	-	-	-	-	-
Other liabilities +	281.9	950.6	552.0	535.3	618.3
Other non-current liabilities	220.1	259.7	332.1	332.0	375.3
Other current liabilities	61.8	690.9	219.8	203.3	243.0
Total liabilities	605.9	1,453.1	1,265.4	1,464.1	1,792.6
Fixed Assets +	212.4	197.5	202.1	221.6	269.2
Tangible assets	212.4	197.5	201.7	221.6	269.2
CWIP	-	-	0.4	-	-
Intangible assets	-	-	-	-	-
LT loans and advances	0.4	-	-	-	-
Other non-current assets	54.0	69.5	90.7	94.6	120.1
Current assets +	339.0	1,186.0	972.6	1,147.8	1,403.2
Inventories	-	-	-	-	-
Trade receivables	179.4	878.9	477.0	326.5	318.1
Cash and cash equivalents	77.3	208.1	363.1	306.9	322.3
ST loans and advances	0.4	0.7	1.2	1.0	1.2
Other current assets	81.9	98.2	131.3	513.4	761.6
Total assets	605.9	1,453.1	1,265.4	1,464.1	1,792.6

Percentage of assets	Mar 2021	Mar 2022	Mar 2023	Mar 2024	Mar 2025
Equity Capital	0.35	0.14	0.17	0.14	0.12
Reserves	52.12	33.34	55.05	62.21	64.69
Borrowings +	0.0	0.0	0.0	0.0	0.0
Long term borrowings	0.0	0.0	0.0	0.0	0.0
Short term borrowings	0.0	0.0	0.0	0.0	0.0
Trade payables	1.01	1.09	1.16	1.09	0.7
Other liabilities +	47.54	66.52	44.78	37.65	35.2
Other non-current liabilities	36.33	17.87	26.25	22.68	20.94
Other current liabilities	10.2	47.55	17.37	13.89	13.56
Total liabilities
Fixed Assets +	35.06	13.59	15.97	15.13	15.02
Tangible assets	35.06	13.59	15.94	15.13	15.02
CWIP	0.0	0.0	0.03	0.0	0.0
Intangible assets	0.0	0.0	0.0	0.0	0.0
LT loans and advances	0.07	0.0	0.01	0.0	0.0
Other non-current assets	8.91	4.78	7.17	6.46	6.7
Current assets +	55.96	81.62	76.86	78.4	78.28
Inventories	0.0	0.0	0.0	0.0	0.0
Trade receivables	29.61	60.49	37.7	22.3	17.74
Cash and cash equivalents	12.77	14.32	28.69	20.96	17.98
ST loans and advances	0.07	0.05	0.1	0.07	0.07
Other current assets	13.52	6.76	10.37	35.07	42.49
Total assets

	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Equity Capital	2.1	2.1	2.1	2.1	2.1
Reserves	237.8	315.4	484.6	695.8	910.7
Borrowings +	-	-	-	-	-
Long term borrowings	-	-	-	-	-
Short term borrowings	-	-	-	-	-
Trade payables +	11.0	6.1	15.9	14.7	15.9
Days payable	-	-	-	-	-
Other liabilities +	94.0	281.9	950.6	552.0	535.3
Other non-current liabilities	57.9	220.1	259.7	332.1	332.0
Other current liabilities	36.1	61.8	690.9	219.8	203.3
Total liabilities	344.9	605.6	1,453.2	1,264.5	1,464.1
Fixed Assets +	82.4	212.4	197.5	202.1	221.6
Tangible assets	82.4	212.4	197.5	201.7	221.6
CWIP	-	-	-	0.4	-
Intangible assets	-	-	-	-	-
LT loans and advances	28.2	0.4	-	-	-
Other non-current assets	20.8	53.7	69.5	88.9	94.6
Current assets +	213.6	339.0	1,186.1	973.5	1,147.8
Inventories	-	-	-	-	-
Trade receivables	80.1	179.4	878.9	477.0	326.5
Cash and cash equivalents	81.4	77.8	208.2	363.5	306.9
ST loans and advances	32.4	0.4	0.7	1.2	1.0
Other current assets	19.7	81.4	98.2	131.8	513.4
Total assets	344.9	605.6	1,453.2	1,264.5	1,464.1

Percentage of assets	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Equity Capital	0.61	0.35	0.14	0.17	0.14
Reserves	68.95	52.08	33.35	55.02	62.21
Borrowings +	0.0	0.0	0.0	0.0	0.0
Long term borrowings	0.0	0.0	0.0	0.0	0.0
Short term borrowings	0.0	0.0	0.0	0.0	0.0
Trade payables	3.19	1.02	1.1	1.16	1.09
Other liabilities +	30.44	47.57	66.51	44.81	37.65
Other non-current liabilities	16.79	36.35	17.87	26.26	22.68
Other current liabilities	10.46	10.21	47.54	17.38	13.89
Total liabilities
Fixed Assets +	23.88	35.08	13.59	15.98	15.13
Tangible assets	23.88	35.08	13.59	15.95	15.13
CWIP	0.0	0.0	0.0	0.03	0.0
Intangible assets	0.0	0.0	0.0	0.0	0.0
LT loans and advances	8.17	0.07	0.0	0.01	0.0
Other non-current assets	6.03	8.87	4.78	7.03	6.46
Current assets +	61.92	55.98	81.62	76.99	78.4
Inventories	0.0	0.0	0.0	0.0	0.0
Trade receivables	23.21	29.62	60.48	37.72	22.3
Cash and cash equivalents	23.61	12.86	14.33	28.74	20.96
ST loans and advances	9.39	0.07	0.05	0.1	0.07
Other current assets	5.71	13.44	6.76	10.42	35.07
Total assets

Total assets

Profit & Loss

Standalone

Consolidated

₹

** All numbers in INR crores

	Mar 2021	Mar 2022	Mar 2023	Mar 2024	Mar 2025
Sales +	805.8	1,856.0	2,161.8	2,110.1	2,320.0
Sales growth %	27.36	130.34	16.48	-2.39	9.95
Expenses +	708.0	1,632.5	1,876.4	1,842.1	2,029.7
Cost of goods	-	-	-	-	-
Employee cost	575.7	1,466.4	1,662.6	1,594.6	1,746.4
Other costs	59.7	91.7	137.8	163.6	185.0
Operating profit +	170.3	297.9	361.4	351.9	388.6
Operating margin %	21.1	16.1	16.7	16.7	16.8
Other income	4.8	7.6	5.4	12.1	41.9
Interest	14.5	12.5	14.4	18.5	22.6
Depreciation	58.0	61.9	61.6	65.3	75.7
Exceptional items	-	-	-	-	-
Profit before tax	102.6	231.1	290.8	280.1	332.2
Tax	26.2	61.2	70.5	75.5	85.2
Profit - disc. ops	-	-	-	-	-
Net profit	76.4	169.9	220.3	204.7	247.0
Net margin %	9.4	9.1	10.2	9.6	10.5

Precentage of total income	Mar 2021	Mar 2022	Mar 2023	Mar 2024	Mar 2025
Sales	99.4	99.59	99.75	99.43	98.22
Expenses +	87.34	87.6	86.58	86.8	85.94
Cost of goods	0.0	0.0	0.0	0.0	0.0
Employee cost	71.02	78.69	76.72	75.14	73.94
Other costs	7.37	4.92	6.36	7.71	7.83
Operating profit	21.01	15.98	16.67	16.58	16.45
Other income	0.6	0.41	0.25	0.57	1.78
Interest	1.79	0.67	0.66	0.87	0.96
Depreciation	7.16	3.32	2.84	3.08	3.21
Exceptional items	0.0	0.0	0.0	0.0	0.0
Profit before tax	12.66	12.4	13.42	13.2	14.06
Tax	3.24	3.28	3.26	3.56	3.61
Profit - disc. ops	0.0	0.0	0.0	0.0	0.0
Net profit	9.43	9.11	10.16	9.64	10.46

	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Sales +	632.7	805.8	1,856.0	2,161.8	2,110.1
Sales growth %	56.32	27.36	130.34	16.48	-2.39
Expenses +	554.3	706.7	1,631.3	1,876.7	1,841.5
Cost of goods	-	-	-	-	-
Employee cost	416.0	575.7	1,466.4	1,662.6	1,594.6
Other costs	115.4	58.4	90.5	138.1	163.0
Operating profit +	101.3	171.6	299.1	361.1	352.5
Operating margin %	16.0	21.3	16.1	16.7	16.7
Other income	7.4	3.6	6.9	4.7	11.4
Interest	-	14.5	12.5	14.4	18.5
Depreciation	22.9	58.0	61.9	61.6	65.3
Exceptional items	-	-	-	-	-
Profit before tax	85.9	102.7	231.6	289.8	280.1
Tax	23.7	26.2	61.2	70.6	75.5
Profit - disc. ops	-	-	-	-	-
Net profit	62.2	76.5	170.3	219.2	204.6
Net margin %	9.7	9.4	9.1	10.1	9.6

Precentage of total income	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Sales	98.84	99.55	99.63	99.78	99.46
Expenses +	86.59	87.31	87.57	86.62	86.8
Cost of goods	0.0	0.0	0.0	0.0	0.0
Employee cost	64.99	71.13	78.72	76.74	75.16
Other costs	18.02	7.22	4.86	6.38	7.68
Operating profit	15.82	21.2	16.05	16.67	16.62
Other income	1.16	0.45	0.37	0.22	0.54
Interest	0.0	1.79	0.67	0.66	0.87
Depreciation	3.57	7.17	3.32	2.84	3.08
Exceptional items	0.0	0.0	0.0	0.0	0.0
Profit before tax	13.41	12.69	12.43	13.38	13.2
Tax	3.7	3.24	3.29	3.26	3.56
Profit - disc. ops	0.0	0.0	0.0	0.0	0.0
Net profit	9.72	9.45	9.14	10.12	9.64

Revenue from operations

Ratios

Standalone

Consolidated

	Mar 2021	Mar 2022	Mar 2023	Mar 2024	Mar 2025
Solvency +
Total Debt/Equity	0.0	0.0	0.0	0.0	0.0
Net Debt/Equity	0.0	0.0	0.0	0.0	0.0
Total Debt/Assets	0.0	0.0	0.0	0.0	0.0
Total Assets/Equity	1.9	3.0	1.8	1.6	1.5
Liquidity +
Current Ratio	5.0	1.7	4.2	5.2	5.5
Quick Ratio	5.0	1.7	4.2	5.2	5.5
Interest Coverage	11.8	23.8	25.1	19.0	17.2
Performance
Gross Margin	100.0	100.0	100.0	100.0	100.0
Operating Margin	21.1	16.1	16.7	16.7	16.8
Net Margin	9.4	9.1	10.2	9.6	10.5
Return +
Return on Equity	24.0	34.9	31.5	22.4	21.3
Pre-tax ROCE	23.2	34.9	31.9	24.9	22.1
Return on Assets	12.6	11.7	17.4	14.0	13.8
Pre-tax ROIC	35.3	48.5	42.9	31.4	26.9
Efficiency +
Days Payable	-	-	-	-	-
Days Inventory	-	-	-	-	-
Days Receivable	81.0	173.0	81.0	56.0	50.0
Fixed Asset Turnover	3.8	9.4	10.7	9.5	8.6
Total Asset Turnover	1.3	1.3	1.7	1.4	1.3
Working Capital
Cash Conversion Cycle	81.0	173.0	81.0	56.0	50.0
Working Capital Days	123.0	94.0	125.0	161.0	181.0

	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Solvency +
Total Debt/Equity	0.0	0.0	0.0	0.0	0.0
Net Debt/Equity	0.0	0.0	0.0	0.0	0.0
Total Debt/Assets	0.0	0.0	0.0	0.0	0.0
Total Assets/Equity	1.4	1.9	3.0	1.8	1.6
Liquidity +
Current Ratio	4.5	5.0	1.7	4.2	5.2
Quick Ratio	4.5	5.0	1.7	4.2	5.2
Interest Coverage	6,752.5	11.8	23.9	25.1	19.0
Performance
Gross Margin	100.0	100.0	100.0	100.0	100.0
Operating Margin	16.0	21.3	16.1	16.7	16.7
Net Margin	9.7	9.4	9.1	10.1	9.6
Return +
Return on Equity	25.9	24.1	35.0	31.4	22.4
Pre-tax ROCE	31.5	23.5	35.0	31.8	25.0
Return on Assets	18.0	12.6	11.7	17.3	14.0
Pre-tax ROIC	32.7	35.8	48.7	42.9	31.5
Efficiency +
Days Payable	-	-	-	-	-
Days Inventory	-	-	-	-	-
Days Receivable	46.0	81.0	173.0	81.0	56.0
Fixed Asset Turnover	7.7	3.8	9.4	10.7	9.5
Total Asset Turnover	1.8	1.3	1.3	1.7	1.4
Working Capital
Cash Conversion Cycle	46.0	81.0	173.0	81.0	56.0
Working Capital Days	96.0	123.0	94.0	125.0	161.0

Ratios

Current ratio

Debt/equity ratio

Charges on assets

As per information available, the company has no registered charges.

Company Network

Companies connected through Directors

Name	Status	Paid up Capital	Common Directors	Address
SNAPSTICK TECHNOLOGIES PRIVATE LIMITED	Amalgamated	20.6 L	1	Karnataka
SASSIST IO INDIA PRIVATE LIMITED	Active	10.0 L	1	Karnataka
OSMNEZ TECHNOLOGIES PRIVATE LIMITED	Active	1.0 L	1	Tamil Nadu

Subsidiary Companies

Name	State / Country	Incorporation Year	Paidup Capital
FRAMEBENCH TECHNOLOGIES PRIVATE LIMITED	India	-	-

Tofler Score

Very Good

Poor

Fair

Good

Very Good

Excellent

Risk

Severe Risk

No risks identified

Moderate Risk

No risks identified

Low Risk

ROCE DETERIORATING

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CIN

U72200TN2010PTC078458

PAN

AABCF6966C

Incorporation

2010, 15.5 years

Company Email

indiacorpsec[at]freshworks[dot]com

Paid up Capital

₹ 2.1 Cr

Authorised Capital

₹ 5.2 Cr

AGM

Sep 2025

Type

Private

Others

FAQ - FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

What is the incorporation date of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED?

The incorporation date of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED is 16 December, 2010

What is the authorized share capital of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED?

The authorized share capital of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED is INR ₹ 5.2 Cr.

What is the paid-up capital of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED?

The paid-up capital of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED is INR ₹ 2.1 Cr.

What is the registered address of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED?

The registered address of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED is Module - 1 & 2, 1st Floor, Block B, No 40, Global Infocity Park, MGR Salai, Perungudi, Chennai, Chennai, Tamil Nadu, India, 600096 - 600096

What is the CIN number of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED?

The CIN number of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED is U72200TN2010PTC078458.

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